Our privacy policy

SUHO is committed to protecting your privacy and complying with Australian privacy laws. This Privacy Policy outlines how we collect, use, disclose and protect your personal information.

Privacy Policy

Collection of Personal Information

We may collect personal information that you provide to us when you interact with our website, such as when you sign up for our newsletter, contact us through our contact form, or make a purchase through our online store. The types of personal information we may collect include your name, email address, mailing address, and payment information.

We may also automatically collect certain information about your use of our website, such as your IP address, browser type, and operating system, through the use of cookies and other tracking technologies. This information is used to improve our website and to provide a better user experience.

Use and Disclosure of Personal Information

We will only use your personal information for the purpose for which it was collected or as required or authorised by Australian privacy laws. We may use the personal information we collect to:

  • Provide you with information and updates about SUHO, including our products, services, and promotions;
  • Process your orders and purchases;
  • Respond to your inquiries and provide customer service;
  • Improve our website and user experience;
  • Comply with legal and regulatory requirements.

We may also use your information in aggregated or anonymised form for research and analytical purposes.

We may disclose your personal information to third-party service providers who help us operate our website and provide services to you, such as payment processors and shipping providers. We will take reasonable steps to ensure that these service providers are also compliant with Australian privacy laws.

We may also disclose your personal information to law enforcement or other government officials if required by law or to protect our legal rights. In the event of a merger, acquisition, or other corporate transaction involving SUHO, we may disclose your personal information to third parties involved in the transaction.

Security of Personal Information

We take reasonable steps to protect the personal information we collect and prevent unauthorised access, use or disclosure. We use physical, electronic and procedural safeguards to protect your personal information.

Your Choices

You have the right to access and correct your personal information held by us. You may also choose not to provide certain personal information, but this may limit your ability to use certain features of our website or to make purchases.

You may also opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the date of the most recent update.

Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at marketing@suho.com.au